Privacy Policy

Last updated: 2026

At CodeCare WP, accessible from wpcommercehelp.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CodeCare WP and how we use it.

1. Information We Collect

When you request a Free Website Health Check or contact us for emergency support, we collect personal information that you voluntarily provide to us, such as:

• Your First Name
• Email Address
• Website URL
• Specific technical frustrations or error details you provide

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Perform manual website health audits and record personalized video reports.
• Respond to your emergency support tickets and inquiries within our 2-hour window.
• Send administrative notifications, updates, and maintenance reports if you enroll in a care plan.

3. Data Security

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. Any server credentials or database access provided during emergency fixes are handled with strict confidentiality and securely deleted after project completion.

4. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@wpcommercehelp.com.